Automation that runs itself — Agentic AI built for real work
Zero-Touch Automation is Trayka's agentic automation platform that completes tasks end-to-end — bookings, complaint routing, internal workflows and approvals — while remaining auditable and governed.
Do Less. Automate More. Zero Touch.
The Challenge
Manual workflows reduce efficiency across the organisation
Operational bottlenecks come from processes that are not automated. Delay in one of the process introduces latency downstream.
Manual processes limit your capacity to scale in a cost effective way.
- Manual, Multi-Step ProcessesMost tasks require human collection, classification, routing, and follow-up.
- Request latencyRequests bounce between teams due to unclear or inconsistent routing. Approvals and escalations depend on people, not automated rules.
- Saturated staff bandwidthBookings, updates, confirmations, and case logging consume hours daily.
- Service delaysService delivery becomes unpredictable without automated tracking. SLA breaches happen because escalations rely on manual monitoring.
- Lack of Continuous Process ExecutionThere is no 24 U+0078 7 workflow execution because humans cannot operate around the clock — but agents can.
ZTA Solution
How Trayka automates your workflows — with safety and governance
From intake to resolution, agents observe inputs, act on verified processes, and produce auditable outcomes across channels.
01.
Collect & Structure
Ingest forms, messages, and workflow inputs so agents understand every request.
02.
Build & Deploy Agents
Create private, governed agents that execute tasks using verified workflows.
03.
Optimise Automation
Close workflow gaps and fine-tune rules to improve accuracy and efficiency.
04.
Escalate Intelligently
Route sensitive or complex cases to humans with full context pre-filled.
05.
Analyse & Improve
Track patterns, SLAs, and bottlenecks to reduce workload and enhance performance.
06.
Continuous Updates
Keep automations reliable with ongoing updates to processes and content.
Key Benefits
What your organisation gains
Safe, predictable automation — every task verified and auditable.
Faster onboarding
New hires ramp quickly with automated workflows and clear process execution.
Efficient support
Agents handle routine tasks instantly, freeing teams for higher-value work.
Data ownership & governance
Run automation on your infrastructure with full audit logs and access controls.
Multilingual & inclusive
Serve users across languages with consistent and automated responses.
24×7 autonomous operations
Automations run continuously without downtime, keeping services responsive around the clock.
Consistent & error-free
Agents follow verified workflows every time, eliminating human errors.
Faster resolution
Automated routing, updates and follow-ups accelerate turnaround across teams and departments.
Scalable but cost-effective
Increase capacity by deploying more agents instead of hiring more staff.