Trayka
Trayka
Smarter, Verified Knowledge Access — Powered by AI

Smarter, Verified Knowledge Access — Powered by AI

Trayka is the complete platform for building & deploying AI Knowledge agents for your business or government agency.

Faster Onboarding. Smarter Support. Happier Teams.

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The Challenge

Your Knowledge Exists — it's just inaccessible

You organisation generates knowledge daily — emails, documents, spreadsheets, media, presentations and chats — but because it is unstructured, it becomes impossible to retrieve.

The cost of re-finding or recreating that lost knowledge adds up quickly.

  • Fragmented content
    Critical information spread across drives, chats, and emails.
  • High search time
    Teams spend 30-40% of time searching for information.
  • Repetitive support queries
    Helpdesks flooded with FAQs — inefficent use of staff time.
  • Outdated Information
    Government portals often lag 2-6 weeks behind policy updates.
The RAG Solution

How Trayka delivers a frictionless Knowledge-Base

Trayka combines targeted retrieval of your documents with an LLM that generates accurate, contextual answers through almost any Chat Interface — WhatsApp, Instagram, Facebook, and many others.

rags.solution.title
01.
Collect & Index
Gather your documents and organise them so the system understands each topic clearly.
02.
Build & Deploy
Launch a private or public chat assistant that answers questions using only your verified content.
03.
Refine & Optimize
Improve answers over time by filling content gaps and updating information as things change.
04.
Escalate to Team
Send specialised or sensitive queries directly to the right department when human input is required.
05.
Analytics & Insights
Understand what people search for and use insights to improve content and reduce repeated queries.
06.
Continuous Update
Keep information fresh by regularly updating documents and ensuring answers stay accurate.
Key Benefits

What your organisation gains

Trust, efficiency, and retention — all answers sourced from approved content only.

Faster onboarding
Reduce time-to-productivity for new hires.
Efficient support
Instant answers for FAQs — reduces agent load.
Data ownership & governance
Hosted on your preferred cloud, with audit logs & role controls.
Multilingual & inclusive
Support for multiple languages for broad user access.